always by your side!
Comprehensive support - worldwide and at all times
Even after the successful commissioning of your system, we are by your side with competent and reliable service throughout the entire life cycle.
Whether remote support, on-site service or digital Smart Service solutions - with our global after-sales service, you receive a customised all-round carefree package for maximum system availability and productivity.
We are at your service all over the world - Baumann worldwide
Around the clock!
Our service is available for you 24/7.
Service hotline:
Email:
service@baumann-automation.com
Expert support provided quickly and efficiently!
Through our remote maintenance service, we access your systems directly via VPN, help you resolve your concerns and prepare a fault diagnosis.
We have the spare parts you need!
Depending on your booked package, our spare parts service is available to you 24/7 and offers fast shipping.
Short response time!
Our Service Team deploys to you within 24 hours.
Preventive measures!
To make your systems more efficient and prevent them from having to be shut down due to wear and tear, we offer regular inspections and maintenance of the production equipment and robots.
Does your system need modifying? Let us take care of it!
The requirements on the system can change throughout its service life: reuse, sustainability, more durability, increased production volume, higher efficiency or even a change of location.
Knowledge tailored for success!
Our training courses are perfectly tailored to you and your specific requirements.
Seeing exactly what's happening on the ground.
Augmented Reality allows us to support you precisely and efficiently in-situ.
Everything at a glance view! Our data portal offers 3D views, 2D drawings and centrally available data for easy order requests – up-to-date and always available.
We keep your automation in motion
You can find detailed information in our service brochure. Take a look right here or download the service brochure as a PDF.
